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Troubleshooting

13 articles in this collection
Written by Chris Barclay, Craig Beadle, and Mark Stewart

I’ve purchased a Land Registry title, but nothing has downloaded yet

There might be a very low-tech reason for the problem...

Written by Craig Beadle
Updated over a week ago

Why have I run out of OS Map views?

What counts as an OS Map view? How do I make my OS Map views last?

Written by Chris Barclay
Updated over a week ago

I can't see any layers! I'm having issues with using LandInsight on Google Chrome.

The layers not rendering properly, problems with chrome.

Written by Mark Stewart
Updated over a week ago

I can't click on a land ownership parcel - why?

Unregistered land and how to find it.

Written by Mark Stewart
Updated over a week ago

Why doesn't the ownership map exactly match the title plan?

Site plans and the ownership maps aren't always the same.

Written by Mark Stewart
Updated over a week ago

Ownership

I can't seem to view the ownership information for any site

I can't see the ownership, freeholder, leaseholder information anymore.

Written by Mark Stewart
Updated over a week ago

Can I purchase more Ownership Views?

Can I buy extra ownership views?

Written by Mark Stewart
Updated over a week ago

Ultimate Owner, what's that?

Find out whether the owner of a site has a parent company.

Written by Mark Stewart
Updated over a week ago

What are the numbers in the brackets?

Find our how many properties are owned by someone directly and how many are owned through subsidiaries.

Written by Mark Stewart
Updated over a week ago

Land Registry Documents

Error messages when buying a Land Registry document

Possible errors when purchasing Land Registry Titles and Plans.

Written by Mark Stewart
Updated over a week ago

Why do I need to enter a postal address when buying a Land Registry document?

Postal address required for purchasing Land Registry Titles and Plans.

Written by Mark Stewart
Updated over a week ago

What does "pending first registration" mean?

Error message when trying to buy a Land Registry document.

Written by Mark Stewart
Updated over a week ago

Planning

What are these coloured dots the in the planning layer?

The dots help you visualise planning activity in any area.

Written by Mark Stewart
Updated over a week ago