Account Management
Passwords, Upgrades, Credits, Cancellations, and more.
9 articles in this collection
Written by Hemant Pandit and Craig Beadle
Written by Hemant Pandit and Craig Beadle
I need to change my password (but I haven’t forgotten it)
The easiest way to set a new password – whatever the reason
Written by Craig Beadle
Updated over a week ago
Updated over a week ago
I haven’t received a password email…
Still waiting on the password reset email? Here's what you should do...
Written by Craig Beadle
Updated over a week ago
Updated over a week ago
How do I change my payment details?
Change your payment method, card details or remove cards from your account.
Written by Hemant Pandit
Updated over a week ago
Updated over a week ago
Account Blocked- Multiple Users FAQs
Why am I seeing a "Someone else has logged into this account" pop up?
Written by Hemant Pandit
Updated over a week ago
Updated over a week ago
I've forgotten my password
Can't log in? How do I change my password? How to reset my password.
Written by Hemant Pandit
Updated over a week ago
Updated over a week ago
Subscription Plans
How do I change my subscription plan?
Upgrade or downgrade your subscription plan.
Written by Hemant Pandit
Updated over a week ago
Updated over a week ago
How do I cancel my subscription?
Cancel payments, cancel paid subscription.
Written by Hemant Pandit
Updated over a week ago
Updated over a week ago
Credits and Views
How many OS Map Views do I have left?
What are OS Maps Views? Why have I run out? How to make them last?
Written by Hemant Pandit
Updated over a week ago
Updated over a week ago
How many Ownership Views do I have left?
Check remaining ownership views, credits.
Written by Hemant Pandit
Updated over a week ago
Updated over a week ago