If you download a Land Registry document through LandInsight it should appear instantly. There could be two reasons it hasn’t.
1. You need to refresh
It might just take a little while to refresh, but you can speed this up by logging out and signing back in again.
2. It’s a non-digitised record
The Land Registry has been around a while (since 1862, in fact).
That means some of their records aren’t digitised yet – especially for sites that haven’t changed hands in a while.
If you haven’t automatically got the record, it might be because they have to physically mail you a copy.
Make sure the correct address is filled out on your account:
- Click the icon in the top right
- Select “Your Account”
- Select “Your Address”
- Add or amend the address
If you haven’t heard anything within two working days, let us know and we can chase it up for you.